Thursday, November 26, 2009

Eye-openers for a practice owner...

"The Ethics for Business Survival course and Personal Integrity addendum were eye-openers for a practice owner of almost 30 years. Holding employees accountable for their actions (or inaction) has been one of the weakest links in my management style chain. I now have a firm grasp of how personal ethics of employees and the executive being willing and capable of assigning conditions to those employees results in so much more than “punishment”, which is how I previously perceived such situations. It can result in their personal redemption by getting their ethics straight and their increased productivity will likely result in expansion of the organization (my practice)."

Dr. Tom Wiles, DVM and Practice Owner, Pittsburgh Spay and Vaccination Clinic, PA
Ethics for Business Survival

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