Thursday, December 17, 2009

Make those dreams come true...

"This course has shown me the key steps and ingredients to making my dreams come true. Before, I had plans, but maybe they did, maybe they didn’t, ever come reality. Now I know what the difference is between those that did and those that didn’t. Armed with this information I will be able to really make those dreams come true if I want to.

"I am excited to apply these principles to the programs I want to execute upon my return home."

Dr. Janelle Walker, DVM and Owner, Best Friends Veterinary Medical Center, OR
How to Expand Your Company by Making Planning an Actuality Course Completion

Better control the outcome...

"Since applying the procedures learned during the Management by Statistics course, I have seen firsthand how important it is to keep track of everything that is taking place in our business. It is amazing that when you are able to actually see the various changes week to week, you can better control the outcome. This puts control back into the hands of the business owner instead of at the mercy of whichever state the economy happens to be in.

"It gives us a clear picture of the strengths and weaknesses, and the ability to work on the latter, so that they too will become strengths. Since implementing these skills, we find that the employees are better prepared to face the challenges head-on. Since each and every employee is responsible for their own statistics, we then can merge into a force whose goal is to produce."

Laurie Myers, Director of Administration, Pittsburgh Spay and Vaccination Clinic, PA
Formulas for Business Success Implementation Completion

Thursday, December 10, 2009

A financially stable and growing practice...

“'How to Increase Profits through Proper Financial Planning' was an excellent course in common sense. All of the information was very practical and it’s clear that application of this tech should create a financially stable and growing practice. Getting all the information applied may be a challenge, but well worth it in the end!"

Dr. Beverly Shaw, DVM and Practice Owner, Sunbury Animal Hospital, PA
Financial Planning Course Completion

Monday, December 7, 2009

Identify what the qualities of a good leader are...

"Effective leadership was a really good course for me because it really identifies what the qualities of a good leader are and, if one does not already possess them, what we must do to obtain them in order to become one.

"It means seeing things through; knowing how to give and enforce orders and making sure what one needs to get done actually gets done.

"I can see that as I work on improving these qualities in myself I will accomplish my goals, professionally as well as personally."

Dr. Janelle Walker, DVM and Owner, Best Friends Veterinary Medical Center, OR
Effective Leadership Course

How to make the business continue to succeed...

"I can’t wait to use all that I’ve learned to make our business a success. With the knowledge I’ve gained I’ll be able to find what is not making the business a success and how to correct this and also how to make the business continue to succeed. I think that these formulas will help as much in my personal successes as well as business."

Gabriella Svoreny, Office Manager, Clearwater Animal Hospital, ON

Formulas for Business Success Course

Chaos and coping are becoming less...

"The course I just completed, 'Basic Organization', has helped me immediately discover at least 3 places in my practice that have always been trouble-spots. These spots defied my abilities to fix them, but I believe now I know the proper procedures to correct them. This relates back to 'Basic Organization' and the ability to use the org. board for more than just wall covering (although it is pretty and colorful). Chaos and coping are becoming less, one step at a time."

Dr. Jack Griffiths, DVM and Practice Owner, Orland Veterinary Hospital, CA
Basic Organization Course

Thursday, December 3, 2009

Practice Tip: 'Tis the Season to... Bonus or Not?

Well, here we are again - coming up fast on the season of good will to all, right? But do you REALLY feel that way after your last year’s practice performance or are you or your practice manager feeling exhausted and a bit scrooge like? Importantly, did your practice generate enough profit to give your team a well deserved bonus or was it a year where just one of two staff really shone. It’s always a dilemma.

Management Tip: a key to running a high-morale, efficient, and profitable practice is to always, always, always reward the people that did above and beyond what was expected of them. Why? Because what you validate (def: to make valid, substantiate, confirm, make valuable etc…) you’ll get more of. But this also works in the reverse as well. If you validate low producing staff or a toxic team with a blanket season bonus guess what you get more off? Yep - more of the bad stuff.

So this year look at rewarding in proportion to individual contribution to your success. And hey - maybe your real productive staff have some friends or family that can join your team this next year too!

All the best for the Season from all of us here at VPS!