“Wow – I was intimidated at first glance through the workbook but really had fun with this course. I learned a lot about myself through the drills – some of it being that I already had some skills in place. Addition of the other skills made me feel great. I want to be a good listener and I want to be heard. I want to be a good gatherer of information. This course gave me some pretty handy tools to help me achieve my goals. This course was fun and I’ve already used a couple of techniques back at the clinic...”
Nina Ferguson, Director of Administration
Kamloops Large Animal Veterinary Clinic
Improving Business Through Communication Course
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