“I really enjoyed this course because it solidified a lot of ideas I already had about human behavior and also taught me far better ways to deal with certain specific situations... I think that the new skills for handling antagonism will be very helpful on a day to day basis because I think this is a tone a lot of people can slide into easily in a work environment. Also, I thought the third party law was very interesting; I have never given a lot of thought about the role of others in a quarrel, but it makes a lot of sense given the quarrels that sometimes start in the workplace.”
Dr. Tanya Burtis, DVM, Practice Owner,
Waxhaw Animal Hospital, NC
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