“So the way I went about doing the program was I would do 5 days and then go back and implement and it’s really worked out well, it solidifies it, it makes it real for my staff and myself and forces you to change it. February on is my busiest time... and yet I was able to do it, and I’ve got two kids… But the end is now in sight. That's the most important thing. Is to get your training. You have to be [trained]…you can’t just hire someone and tell them go figure it out.”
Dr. Andy Mencarelli, DVM Practice Owner
Completion of Module 1
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