“We had a highest ever month in March, and again in May. The key to our success has been working on the flow of clients and patients from the time they enter to the time they leave. Each step is laid out and each person knows where their job begins and ends. My staff is operating wonderfully as a team with the goal of quality care and personal follow up. Nearly every client has their next appointment booked when they leave. Every new client gets a follow up call to handle any questions. It’s added greatly to our success!.”
Dr. Robin Woodley, DVM, Practice Owner;
Kapaau Veterinary Center, Kapaau, HI
Monday, June 14, 2010
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