"The beautiful thing about this program is that, when you have the right people working for you, with you, wonderful things happen! Encouraging them to really own their posts, handle their post, take responsibility for their post, really contributes to the overall improved condition of the practice. Then see what a difference it makes to manage their own post by statistics! On the other hand, it has also become readily apparent what becomes of the employee with declining stats, who fails to apply the data, who refuses to take responsibility for their stats or their post. But it’s all in black and white and knowing what to do is just application of another formula to improve the overall condition. I see it … I’m living it!"
Dr. Janelle Walker, DVM and Practice Owner, Best Friends Veterinary Medical Center, OR
Management by Statistics Implementation
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