"I really enjoyed doing the course on 'Basic Hat for Employees'. It has shown me numerous ways to organize our business and streamline the flow of clients. The VFP was eye-opening for me, especially when asked what mine was. This has shown me there are better ways to deal with staff requests and staff ethics than the ones I have been using. I am confident that we are well on the way to having a better clinic, production-wise and atmosphere-wise. Communication is a huge part of this, and having everyone know what 'hat' they are wearing will make Kamloops Large Animal Veterinary Clinic an even better place to work and do business."
Nina Ferguson, Director of Administration, Kamloops Large Animal Veterinary Hospital, BC
Basic Hat for Employees
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