Well, here we are again - coming up fast on the season of good will to all, right? But do you REALLY feel that way after your last year’s practice performance or are you or your practice manager feeling exhausted and a bit scrooge like? Importantly, did your practice generate enough profit to give your team a well deserved bonus or was it a year where just one of two staff really shone. It’s always a dilemma.
Management Tip: a key to running a high-morale, efficient, and profitable practice is to always, always, always reward the people that did above and beyond what was expected of them. Why? Because what you validate (def: to make valid, substantiate, confirm, make valuable etc…) you’ll get more of. But this also works in the reverse as well. If you validate low producing staff or a toxic team with a blanket season bonus guess what you get more off? Yep - more of the bad stuff.
So this year look at rewarding in proportion to individual contribution to your success. And hey - maybe your real productive staff have some friends or family that can join your team this next year too!
All the best for the Season from all of us here at VPS!
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